A recent article on MSN.com tells of the rise of self-service checkouts and kiosks. If you listen to the marketing people–and somebody’s got to be listening to them, given that everything from gas stations to doctors’ offices now offers self-service–this improves service, speeds transactions, builds brand loyalty, and saves money.
Oh, really? In no particular order, let’s take this point-by-point. (more…)
The April 12-18 issue of The Economist has an intriguing special section on wireless telecomm that you can read here. The series’ premise—reduced to ridiculous simplicity—is that the technology has had an enormous impact on the way we live, work, write, and… do other things. While that’s not exactly a revelation, there’s something to be said for how it’s reported; you’ll find neither hand-wringing jeremiads or breathless praise. While the report finds much that’s praiseworthy in the world o’ wireless, there’s also some clear-sighted criticism and questioning of the technology, as well as the uses to which it’s being put. Especially worth reading (at least for people concerned with reading and writing) is the last segment, “Homo Mobilis.” There’s likely a longer blog post buried in there somewhere, but you’d do better to just read the original.
Disgruntled employees are a dangerous lot. Just ask the postal service. Or ask the guy who, inspired by equal amounts of frustration and creativity, one day decided to staple a ham sandwich–on a paper plate, no less, with a napkin set rakishly off to one side–to the ceiling over his boss’s desk. Sooner or later, it just needs some kind of outlet.
I thought back to the ham sandwich incident when I read the latest issue of the Utne Reader. Every couple of months, they gather between covers the best of the alternative press, and stories that the mainstream media tend to pass over, and two pieces in this month’s issue cover what they’ve aptly termed the “infantilization” of corporate culture.
Mother Nature rained on the Yankees’ parade today. Their opener versus Toronto, which starts the regular season, and also their last in Yankee Stadium, was postponed on account of the weather.
Regardless of the end result, there’ll be mixed feelings for the team and their fans this season (as it will be for their cross-town rivals at Shea, playing their last season in the soon-to-be demolished Shea stadium). By this time next year, 85 years’ worth of baseball history will be well on its way to demolition, in favor of a new ballpark just across the street.
Both Shea and the House that Ruth Built join a long line of classic ballparks consigned to the dust heap of history: Veterans Stadium, Busch, Three Rivers Stadium, Riverfront Stadium, and the Kingdome. Both fields’ “replacements” will carry over architectural elements from the older parks, and, as Derek Jeter alluded to in one interview, the ghosts of seasons past. (more…)
Those who think that Sam Walton’s spawn needs to be taken down a peg or two will no doubt be heartened by the news of a recent court ruling stating that Georgia native Charles Smith should be allowed to continue selling his Wal-Qaeda and Walocaust T-shirts. Rather than arguing on good taste, Smith had the sense to argue his case on First Amendment grounds; luckily for him, the judge agreed. The irony here is that Smith—whose sales at the time the ruling was handed down had barely broken 60 shirts—has gone, in a couple days time, from relative nobody to minor celebrity. Had Wal-Mart ignored him, it’s likely he would have remained in obscurity. As it is, they’ve given him his fifteen minutes of fame while simultaneously reinforcing a reputation for heavy-handedness.
Not that they needed Smith’s help, mind you. The company is also taking a beating in the news and the blogosphere this week over its countersuit against Deborah Shank (the backstory, if you’re not already familiar, is available here and here). While I will grant that the company technically had a contract, and the law, on its side, I’d also assert that just because something is legal doesn’t make it right. (more…)
When Gary Numan sang, “Here in my car, I feel safest of all,” he probably wasn’t singing about the smartCar. This reeeeeeeeeeeeealy tiny jalopy has been available for years in Europe, and it’s finally getting a full roll-out on these shores.
The $11k-plus car is the result of a partnership between Mercedes and Swatch (seriously). I guess that means that if you can’t find a parking space, you can take a band out of your glove compartment, attach it to the car, and just wear it on your wrist. While the design may be innovative and earth-friendly (both, no doubt, good things), it doesn’t strike me as the safest thing on the road; as was recently pointed out to me, it’s probably not the first thing you’d want to drive down the New Jersey Turnpike among the 18-wheelers. It makes the Mini Cooper look like an Abrams tank; the overall design scheme would seem to have been “coffin with a transmission.”